Salesforce Consultant and Trainer
As Salesforce Consultant, I applied commercial experience, problem-solving abilities, and creative flair to support, advise, design, build, deliver, and maintain our MoneyGram Retail Sales Salesforce ecosystem end to end. This requires to develop business requirements, specifications, process flows, application design, and configuration alongside testing and deployment.
Job Responsibilities:
- Design, operate, and integrate Salesforce systems to enable efficiencies in key areas of the business.
- Provide consulting and coaching around best practices in Salesforce administration and implementation to enhance user experience.
- Work on Salesforce automation to streamline processes.
- Manage multiple stakeholders’ engagements and work with associated team members to understand projects, facilitate business process analysis sessions, and develop technology solutions for these teams.
- Identify project issues/risks and present alternatives to alleviate or resolve them.